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What We Did

User Experience Design,
Responsive UI Design,
Custom Back-End Development,
Product Ideation,
Content Management System,
Strategy Consulting,
Training

RCTA

RCTA (Regional Counterdrug Training Academy) is a program of the MS National Guard whose mission is to provide no cost, hands-on drug enforcement training to Local, State, and Federal law enforcement agencies. RCTA is the oldest and most established of five facilities throughout the United States. The organization emphasizes hands-on training within a highly secure environment and maintains a nine-building field-training facility for students to practice what they learn in the classroom.

Challenge

VA was tasked with building a web-based training portal, allowing RCTA to register students, manage courses, deliver grades and surveys, print certificates, send messages, as well as a multitude of additional features. The project had various technical intricacies that were further exacerbated by a complicated RFP bid process and accelerated time line.

Solution

The solution is comprised of both front and back-end components.

Front-End: A dynamically generated course list and registration system was implemented on the main rcta.org website. The course list allows users to browse the courses that are available, and allows RCTA representatives to begin their process of registering students, which ties into the back-end component.

Back-End: The system was developed to accommodate a wide range of user types with varying levels of permissions and use-case scenarios. The primary features are separated into modules, including dashboard, courses, classes, calendars, admin user management, messages, surveys, reports, and application settings.

Students logged into the system have the ability to view the status of their enrollment, view and print their transcripts, download class materials, print certificates, contact their agency representative, and complete course surveys distributed by RCTA admins.

Mid-level RCTA representatives and instructors have the capabilities to manage enrollment, create/edit/delete classes and courses, upload documents, print rosters, deploy surveys, send mass emails, among other administrative features.

Administrators inherit all features of RCTA representatives, plus gain the ability to manage the app from higher levels, such as managing user accounts and permissions, running reports, adding events to the RCTA calendar, as well as other high-level management features.

VA delivered a highly successful and user-friendly training system that exceeded RCTA’s needs and expectations, one month ahead of schedule.

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